ReStory

ReStory Firmware Not Working

Updated 2026-08-09Tested: release build — known device exceptions evolvingknown-issue

Quick answer

First separate an incomplete physical repair from a firmware-tool recognition problem. If the device is physically complete but missing from the tool, check current known-device issues before spending more money.
  1. Confirm the work order actually requires firmware.
  2. Confirm physical repair and cleaning are complete.
  3. Confirm you are using the intended firmware tool and the latest build.
  4. Compare the device against the current known-issue list.
  5. Use save/reload only as a low-risk community troubleshooting step when evidence supports it; never call it guaranteed.

Sources & evidence

Official / primary

Community evidence